Terms & Conditions

Terms and Conditions

These Terms and Conditions ("Terms") form a binding agreement between Sky Vegas (the "Platform" or "Operator") and you, the user of our online gaming platform (the "User", "You" or "Your"). By using the Platform, You acknowledge that You have read, understood and agree to be bound by these Terms.

Acceptance of the Terms

By creating an account, logging in or accessing any part of the Platform, You indicate Your acceptance of these Terms. If You do not accept all the terms and conditions set forth in these Terms, please do not use this Platform.

Eligibility Requirements

1. Age: Only individuals who are at least 18 years old (or such other age as may be specified by applicable law) can open an account on the Platform.
2. Jurisdiction: The Platform is intended for users located in countries where online gaming is permitted and regulated.

Geographic Restrictions

Access to the Platform is restricted in certain jurisdictions, including but not limited to Canada (see below). We reserve the right to restrict access or availability of our services to any user, at Our discretion.

Account Registration Rules

1. One Account Per User: You are only allowed one account per individual. Multiple accounts created by or under Your name may be suspended or terminated.
2. Identity Verification and KYC: We reserve the right to request identification documents from users prior to allowing deposits or withdrawals, as a condition of Our regulatory compliance.

Minimum Age Requirements

To open an account on the Platform, You must satisfy minimum age requirements in accordance with applicable law, being at least 18 years old (or such other age as may be specified by applicable law).

Account Accuracy Obligations

You are responsible for maintaining accurate and up-to-date information about Yourself, including but not limited to Your name, address and date of birth. You agree that You will only provide true and accurate information when registering with the Platform.

Account Security Responsibilities

1. Login Credentials: You are solely responsible for keeping Your login credentials (passwords) confidential.
2. Security Measures: We cannot guarantee or accept liability for any damage arising from failure to use standard security measures (e.g., secure browsers, up-to-date operating systems).

Restricted Behaviour and Prohibited Activities

We prohibit the following activities:

1. Multi-Accounting: Creating multiple accounts with intent of playing unfairly.
2. Fraudulent Activity: Manipulating gameplay for gain or exploiting system vulnerabilities.

Bonus and Promotion Rules

Bonuses are offered by the Operator subject to these Terms, and We reserve the right to modify or cancel any offer at Our discretion without notice.

1. Wagering Conditions: You agree that bonuses must be wagered in accordance with conditions set out on our website.
2. Promotion Restrictions: Offers can only be claimed once per user and cannot be used in conjunction with other promotions (including bonus codes).
3. Bonus Abuse Prevention: In cases of suspected abuse, we reserve the right to void winnings, suspend or terminate accounts.

Deposits and Withdrawals

1. Deposit Options: You agree that We may add or remove payment methods from time to time.
2. Withdrawal Limits:We reserve the right to set withdrawal limits as required by applicable law or in Our discretion.

Verification Before Withdrawals

In cases of withdrawals exceeding a specified threshold, you will be contacted for verification purposes. Failure to comply with these requests may delay your payout.

Responsible Gambling Expectations

1. Self-Exclusion: We provide the facility for self-exclusion from gambling at Your request.
2. Account Restrictions: Accounts where suspected misuse or problem gaming is observed may have restrictions applied, including account closure.
3. Game Fairness and RNG Systems: The games offered by Us are governed by independently audited Random Number Generators (RNG) in compliance with regulatory standards.

Technical Interruptions or Voided Gameplay

1. Force Majeure: In cases of technical failures due to force majeure events, gameplay may be interrupted.
2. Dispute Resolution: We reserve the right to resolve disputes regarding gaming results at Our sole discretion without appeal.

Suspension or Closure of Accounts

We reserve the right to suspend or terminate your account for any reason, including but not limited to suspected cheating, failure to provide required identification documents, and non-compliance with regulatory requirements.

Intellectual Property and Platform Ownership

All content on the platform is owned by Sky Vegas. You may use material only as permitted in these Terms.

Limitation of Liability

1. In no event shall We be liable for any losses or claims arising from: Your failure to comply with terms, Our inability to process payments or technical issues.
2. Notwithstanding clause 10, in cases where there is an implied duty to advise or guarantee performance (not being part of the usual risks assumed by players), if liability should arise under applicable law:

Modification of Terms

1. Amendments: We may modify these terms at Our discretion, with effect from a date specified.

Contact or Support Guidance

Questions regarding account issues, deposits/withdrawals and other matters can be directed to the customer support team via email. Contact details for our offices are provided on this site.

By using the Platform, You acknowledge that you have read, understood and agree to these Terms and Conditions of Service.